The Cincinnatian Hotel/The Palace Restaurant

Valet This position requires a valid Driver’s License, a clean driving record and the ability to drive a manual transmission. The ideal candidate would be energetic, personable and courteous. The right person should be able to park and retrieve vehicles while providing exceptional customer service. This position requires some running when retrieving cars and someone who is very cautious when driving a guest vehicle. Valet is a first or second shift position.
PM Palace Server The ideal candidate is service oriented, passionate and a team player. Strong food and wine knowledge and culinary language understanding is a plus. Must be able to multi-task in a professional, articulate and courteous manner. At least 1 year experience in a fine dining establishment and Micros knowledge is required. The ideal candidate would have a strong guest focus, attention to detail and love of service.
Private Dining Server The ideal candidate is service oriented and a team player. This position requires flexibility in scheduling and hours based on events. Must have an attention to detail and a professional demeanor. At least 1 year experience in a private dining or banquet server position required. 
Concierge The ideal candidate must be flexible and able to work days and nights. The ideal candidate will be able to multi task in an ever changing hospitality environment, possess strong communication skills, a pleasant and graceful demeanor, excellent prior work experience, impeccable references and superior knowledge of the City of Cincinnati and its surroundings. The main function of the job is assisting all Cincinnatian Hotel Guests in achieving the most courteous, professional and thorough service possible, including but not limited to making dinner reservations, procuring goods and services from surrounding businesses, arranging transportation, scheduling flights, orchestrating package delivery and doing whatever concierge services may be required.
F&B Supervisor This position requires strong management and communication skills. The main functions of this job are to supervise the floor for breakfast, lunch or dinner for various outlets such as The Palace Restaurant, Cricket Lounge, Room Service and Private Dining. This position assists the Food and Beverage Manager in training and developing the staff to provide exceptional guest service. Additional responsibilities include ordering, inventory, cost controls in regards to labor and supplies and handling guest inquiries or complaints. The ideal candidate would have at least 5 years service experience in a fine dining restaurant or luxury hotel. This position also requires previous supervisor or management experience. This position requires a great deal of flexibility to work a combination of days, nights and weekends. The ideal candidate is highly motivated and a strong leader. Assistant Front Office Manager - This position assists the Front Office Manager in providing exceptional guest service, managing the arrival and departure of guests, handling guest complaints and training and developing a team of front desk agents. This position requires strong organizational skills, communications skills, leadership and management skills. This position requires a high level of customer service and professionalism. At least 2 years of experience in the hospitality industry is preferred with at least a year in a supervisor or management role. Knowledge of Opera is also a plus.
Font Desk Agent This position requires strong communication and customer service skills. A good candidate will possess a basic knowledge of Cincinnati, a personable and professional demeanor and both a desire and ability to interact with guests and hotel associates. The main functions of the job include processing check in and check out including payments and handling and coordinating guestroom assignments. The ideal candidate has effective conflict management and decision making skills. At least 1 year of experience in the hospitality industry is preferred. Knowledge of Opera is also a plus. Bellman - This position requires strong communications skills and exception guest service. The ideal candidate would be someone who is professional, friendly and outgoing. Knowledge of the Cincinnati area, as well as up to date with events downtown is necessary. This position requires lifting up to 75 lbs., as well as walking and standing during a shift while assisting with guest arrivals and departures. Room Service Server - This position requires strong communication and customer service skills. This position requires taking guest orders and delivering food to guestrooms; as well as ensuring that guest amenities are delivered. The ideal candidate would be personable and have attention to detail. This position also requires menu knowledge.

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